Shipping Policy

From Order Review to Delivery

The customer-facing practice followed by scrubdaddy is that estimated carrier transit after shipment is 4-6 business days; at the same time, the handling period is ordinarily 1-2 business days; as a related safeguard, business-day estimates exclude weekends and applicable United States public holidays.

Help With Shipping Problems

Under this policy at scrubdaddy, customers should contact support@scrubdaddyoak.shop or 507-460-5917 about loss, damage, defects, wrong items, or missing contents; as a related safeguard, the merchant pays any approved return shipping for those problems.

Address Review and Carrier Delays

For transparency, scrubdaddy records that weather, carrier interruptions, high-volume periods, or address problems may extend delivery; at the same time, customers must submit a complete and accurate delivery address.

Cancellation Cutoff

As part of the service commitment made by scrubdaddy, a dispatched order can no longer be cancelled and is handled under the Refund Policy; a cancellation request must reach support@scrubdaddyoak.shop or 507-460-5917 before dispatch.

Following the Parcel

The documented approach of scrubdaddy is as follows: carrier systems can require additional time before showing the initial scan; as a related safeguard, customers receive a tracking number once the order has shipped.

U.S.-Only Delivery

For practical purposes when ordering from scrubdaddy, free standard shipping applies to every United States order; orders are shipped only to valid addresses in the United States.

Store Identity and Return Address

Under this policy at scrubdaddy, scrubdaddy is the merchant responsible for this storefront; where relevant, the merchant location and standard authorized-return address is 2626 E Park Ave Apt 3104, Gilbert, Arizona, 85234, United States; where relevant, email support is available at support@scrubdaddyoak.shop; for completeness, the store telephone number is 507-460-5917.